Creating an agile, designer IT Shop from a CIO who knows how
Time to head home after a day in India at the launch of the new design centre for finance launched by Polaris Financial Technology in Chennai (Madras for the old folks out there). As you walk into the...
View ArticleWhat Facebook Home means for banks, and service providers
The world of social media & networks just took a huge leap forward, as Facebook, the largest social network in the world unveiled Facebook Home. Labeled the “next version of Facebook” it brings a...
View ArticleBanks’ mobile apps fall short of the grade
I got an interesting piece of news about a report on mobile apps this week: "Mobile Apps for Banking 2013" by myprivatebanking, a Zurich-based research firm. According to their analysis, the overall...
View ArticleThe death of branches probably started in 2010
There’s a strong statistical argument to be made for disruptive technologies that change consumer behavior. I’ve argued the impact of this on branch banking extensively starting with Branch Today, Gone...
View ArticleWhy banks MUST wake up to the mobile social revolution
I was asked to join a panel discussion on social media during a recent conference. A social media masterclass, as it was called. Interesting. Sure, I’ve been blogging and tweeting and facebooking for...
View ArticleWhy ALL banks will change core systems
There's a theme that keeps cropping up at most conferences I attend around the remodelling of banks. It came up again today in a discussion about data leverage at the Asian Banker Summit, and it...
View ArticleSamsung’s Galaxy Getting Crowded
Adding to the dense competitive market, the Galaxy line has also seen dozens of new product launches as Tabs, Notes and Cameras offer devices with a huge variety of specs. Whether it a budget tablet...
View ArticlePredictive, proactive, proximity based payments
After my discussion about the augmented economy which focused upon customer service, I thought about it from the other side: transactiosns. Many years ago, my technology firm made a play for banks to...
View ArticleI know, let’s differentiate the bank by launching an app!
It’s Friday, so we should have some fun. Unfortunately, it’s both a bit of fun and a bit of a challenge. The challenge is how to differentiate the bank? That’s always been a challenge. Most banks...
View ArticleHow do you secure yourself in an insecure world?
Just gave a presentation at the EFMA Conference this week on online insecurity, exacerbated by mobile hacktivists. I'm quite pleased with it, as it's newly refreshed material, so here it is. Efma, no...
View ArticleHow many mbank users are there in Europe and who are they?
I said I would move away from EFMA Week, but the brain washing achieved a true immersion as I realised there’s one last bit that was missed: EFMA’s Research. A lot of good insights came from the week...
View ArticleAre You Thinking Mobile First?
Even though the mobile landscape has evolved immensely the past few years, the environment in which it exists still holds many constraints as to what’s possible in development and design. But like any...
View ArticleWhen work and social life collide, we need social banks
One of the themes of my presentations of recent times is how technology has bridged the divide between work life and social life. This came up in force again, as we talked about the role of social...
View ArticleOur Invisible Tech Future
We've seen this in recent weeks as Google flaunts Google Glass, the Internet-connected glasses-mounted computer. It's also why rumours won't cease in discussing a possible watch from innovation giant,...
View Article12,000 European consumers say mobile social banking is the key
I got a copy of a fascinating survey by ING yesterday on mobile social banking. The survey asked 12,000 people in 12 countries in Europe about banking in the digital age, and here’s their summary of...
View ArticleThe mobile hotspace just got hotter
We all know the story of Square, or we should by now, but times are getting interesting for them. Not only challenged by PayPal, whose recent launch of PayPal Here brings proximity payments to the...
View ArticleBuild your audience, not brand recall
Revenue is the driver of business, and most businesses for the longest time have been accustomed to building a pipeline of business, targeting specific demographics or segments of customers, or raising...
View ArticleA day in the life of mobile payments 2015 [Infographic]
Two years from now, Mobile Payments Today forecast that the typical mobile user will be living like this infographic below. Personally, I'm living like this today.
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Innotribe at Sibos 2013 – Value Track
As from now, we offer you weekly updates related to our 5th edition of Innotribe at Sibos in Dubai from 16-19 Sep 2013. As you probably know by now, we’ve designed our programme like a metro map. Just...
View Article61% of US internet users bank online
Pew Research is always producing interesting reports, but this one specifically caught my attention this week: 51% of US adults bank online. Over half of Americans are banking online or, if you...
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